| |
OANDA CORPORATION
Privacy Policy
A. Policy Statement
OANDA Corporation respects customer privacy and is committed to protecting it.
Customers can visit most pages on the OANDA website -- and use all of the curren
cy tools located on our site -- without identifying themselves or providing any
personal or financial information. However, if a customer wishes to open an FXT
rade account, the law requires the customer to provide OANDA with certain non-pu
blic personal and financial information (referred to as "Personal Information").
The purpose of OANDA's Privacy Policy is to explain OANDA's privacy policy and
practices and how customer Personal Information is collected, used, disclosed a
nd maintained.
B. Categories of Personal Information OANDA Collects
OANDA collects Personal Information about our customers from the following sourc
es:
- Account Applications and other forms, including customer name, mailin
g address, Social Security Number, date of birth, employment information, invest
ment experience, annual income, and estimated net worth;
- Customer Transactions with OANDA, such as account number, account bal
ance and trading activity;
Consumer Reports and other information OANDA receives from third party agencies;
and
- "Cookies" described in section G below.
C. How OANDA Uses Customer Personal Information
OANDA may use Personal Information of current and former customers as necessary
to:
- complete bank deposits and withdrawals,
- effect, administer or enforce transactions requested or authorized by the cu
stomer, and
- maintain or service the customer's account with OANDA.
Personal Information collected online may be combined with other information cus
tomers provide to OANDA in hard copy or through the OANDA help desk. OANDA will
not use or disclose or sell, rent or lease any Personal Information about its c
ustomers or former customers to any third parties except as stated in this Polic
y. Personal Information may be transferred across national and state borders fo
r the purposes of data consolidation, storage and customer data management.
D. Disclosure of Customer Personal Information
OANDA may disclose Personal Information of current and former customers to affil
iated and non-affiliated third party entities in the following cases:
- to OANDA's business partners that perform services on OANDA's behalf under w
ritten agreements which restrict use of Personal Information to the limited pur
poses for which it is provided to them and to refrain from further use or disclo
sure except as permitted by law;
- to OANDA affiliates, who are permitted to disclose and use the information o
nly to the extent that OANDA may disclose and use the information under this Pol
icy;
- in the ordinary course of business to OANDA's attorneys, accountants and aud
itors;
- to persons holding a legal or beneficial interest relating to the customer's
account;
- to persons acting in a fiduciary, representative, or attorney capacity in re
lation to an account;
- to protect against actual or potential fraud, unauthorized transactions, cla
ims or other liability;
- to government, regulatory or law enforcement agencies to the extent permitte
d or required by law, or to comply with applicable legal requirements; or
- to comply with civil, criminal or regulatory investigations, or judicial pro
cess, subpoena, summons or warrant by federal, state or local authorities.
E. Permission to Disclose Personal Information
Except as permitted in this Privacy Policy, OANDA will not share Personal Inform
ation about any present or former customer with any non-affiliated third party w
ithout the customer's prior written consent or providing the customer with a cle
ar notice, an opportunity to "opt out" of that disclosure, and information on ho
w to opt out.
F. Procedures to Safeguard Personal Information
OANDA has implemented procedures to safeguard customer Personal Information. OA
NDA restricts access to Personal Information to those OANDA employees who need t
o know that information in order to provide our products or services to them. O
ANDA maintains physical, electronic and procedural safeguards that meet or excee
d federal standards to safeguard Personal Information. OANDA protects customer
account information by keeping it on the secure portion of its website, using fi
rewalls and other security technology to protect its network and systems from ex
ternal attacks, and by requiring customers to enter a unique user ID and passwor
d to access the FXTrade and FXGame systems. OANDA conducts periodic internal au
dits of its business practices and procedures, examining its confidentiality sta
ndards and information access, in order to best protect our customers' Personal
Information.
G. "Cookies"
OANDA uses Internet "cookies". Cookies are small amounts of data that the OANDA
website can send to customers' Web browsers to store on their computer. OANDA
uses cookies to facilitate customers' use of the OANDA website, to store custome
r preferences for certain kinds of information, and to gather data about the usa
ge of its website for research and other promotions. Cookies set by OANDA canno
t be read by, and are not shared with, any third parties. Our customers can dec
ide if and how their computer will accept a cookie by configuring their preferen
ces or options in their browser. However, if a customer refuses cookies, they m
ay not be able to customize certain of OANDA's online services or website featur
es, and some FXTrade services may require repeated re-entry of certain data.
H. Links to non-OANDA websites
The OANDA website may provide links to third-party websites for customer conveni
ence and information. If customers decide to access those links, they will leav
e the OANDA website. OANDA does not control those third-party sites or their pr
ivacy practices, which may differ from OANDA's. We do not endorse or make any r
epresentations about third-party websites. The personal data customers choose t
o give to unrelated third parties is not covered by the OANDA Privacy Policy. Cu
stomers should review the privacy policy of any third-party website before submi
tting their personal information. Some third-party companies may choose to shar
e their personal data with OANDA. That sharing is governed by the disclosing co
mpany's privacy policy.
I. Notification of Policy and Policy Changes
OANDA will provide an initial notice of its Privacy Policy to customers at the t
ime it establishes a customer relationship, and at least annually thereafter, an
d will post the Policy on its website. Updates will be posted on the OANDA webs
ite, so our customers will always know what information we collect online, how w
e use it, and what choices they have.
J. Contact Us:
We value our customers' opinions. If they have comments or questions about our
Privacy Policy, they are invited to email us or write to us at
Privacy Office, OANDA Corp., 140 Broadway, 46th Floor,
New York, NY 10005, U.S.A.
|
|
|
|
|
